This Privacy Policy (hereinafter referred to as the "Policy") describes how the IVA website (hereinafter referred to as "we", "our", "website") collects, uses, stores, and protects the personal data of users (hereinafter referred to as "You", "User") when visiting our website [Your domain] and using our services and cloud solutions.
1. What Information We Collect
We collect several types of information to ensure reliable operation and improve our services:
- Personal Information: When registering an account, we may ask for your name, email address, phone number, and company name.
- Pricing and Payment Data: To process subscriptions and tariff plan payments, we collect transaction information. Please note: we do not store your full payment card details — they are processed by secure payment gateways.
- Technical Information: We automatically collect information about your IP address, browser type, operating system, and the time of your visit.
- Cloud Data: Information and files that you upload or process while using our cloud infrastructure.
2. How We Use Your Data
The collected information is used for the following purposes:
- Providing access to the IVA website functionality and your personal account.
- Processing payments and managing your tariff plans.
- Providing technical support and communicating with you regarding service updates.
- Analyzing resource usage to improve the interface and optimize performance.
- Ensuring the security of your account.
3. Cookies
We use cookies to enhance your user experience. Cookies help us remember your preferences and maintain your authorization session. You can set your browser to refuse all cookies; however, in this case, some features of the site may not function properly.
4. Data Sharing with Third Parties
We do not sell your personal data. We may share your information with third parties only in the following cases:
- Service Providers: Partners who assist us in running our business (e.g., hosting providers, payment systems), provided they adhere to strict confidentiality agreements.
- Legal Requirements: If required by applicable law or upon an official request from government authorities.
5. Data Security
We implement modern technical measures, including SSL encryption, to protect your data from unauthorized access. However, no method of data transmission over the Internet is 100% secure.
6. Your Rights
You have the right to access your data, correct it, or request its deletion ("right to be forgotten"). You can also opt out of receiving marketing communications at any time.
7. Changes to This Policy
We may periodically update this Policy. All changes will be published on this page. In the event of significant changes, we may send you an email notification.
8. Contact Information
If you have any questions, please contact us:
Email: [privacy@iva.com.ua]
Address: [Your legal address or company name]